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Arched Lattice Top Panel £68.88 Ex. VAT
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3.6m 200 x 22mm Treated Sawn Timber £7.92 Ex. VAT

Sample Product Four

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Description

Lorem ipsum dolor sit amet, nam consulatu interpretaris ad. Mea dicunt splendide interesset ad, labitur elaboraret eu eos. Ad sit discere patrioque, duo nisl utinam id, sed no possit persius utroque. His te vidit ipsum facilis. Sea cetero erroribus philosophia ea.

Et iisque verterem tacimates nec. Sea harum reprimique an, usu at errem consequuntur. Dico cetero ancillae te quo. Ne tale corrumpit sea, sed etiam consulatu expetendis id.

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Shipping & Delivery
IMG_0539-002-scaled-e1612868136314-2048x1494
hales-deliveries

Here at Hales, we have our own fleet of delivery vehicles, including integral off load facilities – which we use to make both local and UK mainland deliveries throughout England, Wales and Scotland.

All drivers have current Fork lift truck and Moffett Licences.

For certain deliveries we may use delivery contractors but we will always confirm this, as well as a delivery date and time.

We can deliver to your premises or you may want your timber order to go direct to a construction site – just let us know your preferred option.

Lead Times for Online Orders: 

  • For standard products we are currently on a 2-5 day lead time. 
  • For gate orders we are currently on a 4-5 week lead time. 
  • For pergolas we are currently on a 7-10 day lead time.
 

Delivery charges vary depending on your postcode. Charges are calculated at checkout. 

If you are not in our delivery catchment area, please get in touch with us and we can arrange a personalised delivery quote.

Please note: Deliveries will be made to an accessible, convenient and safe place for our vehicle and driver.

FAQ

Frequently Asked Questions

How will my items be shipped?

We use our own fleet and drivers to ensure all orders no matter what size or quantity make it to you safety! 

Do I need to be in for delivery?

As long as there is a safe area you don't need to be in for delivery. If there is no safe place the delivery can be re-arrange to another date that suits you!

How much is shipping?

We do charge a small fee for shipping. This can be calculated on the product page or the basket/checkout page. 

Can I return my product?

If for any reason you are not satisfied with your purchase. Goods can be returned within 14 days for a full refund or within 28 days for an exchange at the store you purchased them from only. 

Several types of goods are exempt from being returned. Bespoke goods such as gates, convex/concave panels, paling panels, pergolas, timber cut to size, brown timber treated to order and sale items. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted due to a 25% restocking charge. This includes any timber and paving products order over £500. 

What is the difference between Green & Brown Treatment?

Green timber has a naturally pale, wooden colour that blends perfectly with outdoor environments with a slight green tint caused by the pressure-treating process. 

Brown timber is a darker colour which goes through the same pressure treated process as green but an additional dye is added to the treatment to provide a chestnut brown wood appearance. 

Both treatments ensure our timber products have a long and low maintenance service life and are fully protected against wood decay and insect attack.Â