Automower Installation Kit Large 967972301

As long as there is a safe area you don't need to be in for delivery. If there is no safe place the delivery can be re-arrange to another date that suits you!

We do charge a small fee for shipping. This can be calculated on the product page or the basket/checkout page. 

If for any reason you are not satisfied with your purchase. Goods can be returned within 14 days for a full refund or within 28 days for an exchange at the store you purchased them from only. 

Several types of goods are exempt from being returned. Bespoke goods such as gates, convex/concave panels, paling panels, pergolas, timber cut to size, brown timber treated to order and sale items. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted due to a 25% restocking charge. This includes any timber and paving products order over £500. 

The term ‘green treated timber’ when used in the context of pressure treated wood, is that which has been treated with a water-based copper wood preservative in a high-pressure vacuum process. At Hales, we use Tanalith®E wood preservative which, like all water-based copper treatments, gives the treated timber an initial natural green colouration.  Upon external exposure, the initial green colour of Tanalised® timber slowly weathers to a warm, honey brown and in the longer term becomes a natural silver grey. This weathering process does not indicate any loss of preservative protection.

Brown treated timber is treated timber with a built-in brown colour.  We use Tanatone®, a brown colourant that is compatible with Tanalith® E, and added to the high-pressure impregnation process. Tanalised® timber with built-in colour is recommended for fencing and landscaping timbers – Use Classes 3.2 and 4. As with all colour applications to timber, the colour treatment will fade with time (usually within 12 months). If required, the colour can be refreshed with a brush-on colour product (always follow the coating manufacturer’s full recommendations).