Privacy & Cookie Policy

Who we are

Our website address is: www.halessawmills.co.uk.

Your contact information

Collecting your personal data

We may collect certain personal data with respect to you. We only collect personal data to either allow us to service you as a customer or service our customers or provide a service.

When do we collect personal data?

  • When you visit any of our websites, and buy or request a quote for products and services on the phone, in our store or online including email.
  • When you make an online purchase and check out as a guest.
  • When you complete a website form.
  • When you review our products and services on our website.
  • Comments – When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • Cookies – When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What data do we collect?

  • If you make a purchase in store, over the phone or online, we may store:
    • Your name, billing and delivery address
    • Orders details and previous orders
    • Email address
    • Telephone number
    • Company Name and VAT Number

What will we use your personal data for?

  • To respond to your queries. Handling the information you have sent or given allows us to respond.

What rights you have over your data

  • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.