Fan Trellis

As long as there is a safe area you don't need to be in for delivery. If there is no safe place the delivery can be re-arrange to another date that suits you!

We do charge a small fee for shipping. This can be calculated on the product page or the basket/checkout page. 

If for any reason you are not satisfied with your purchase. Goods can be returned within 14 days for a full refund or within 28 days for an exchange at the store you purchased them from only. 

Several types of goods are exempt from being returned. Bespoke goods such as gates, convex/concave panels, paling panels, pergolas, timber cut to size, brown timber treated to order and sale items. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted due to a 25% restocking charge. This includes any timber and paving products order over £500. 

Green timber has a naturally pale, wooden colour that blends perfectly with outdoor environments with a slight green tint caused by the pressure-treating process. 

Brown timber is a darker colour which goes through the same pressure treated process as green but an additional dye is added to the treatment to provide a chestnut brown wood appearance. 

Both treatments ensure our timber products have a long and low maintenance service life and are fully protected against wood decay and insect attack.